socbiz definition-2

Want a successful social business implementation?

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Then you need the following social business elements to be front and centre. Content – the sticky bits that people use to drive their interest People – the movers of thought, connections, actions Places – where content lives Business Processes – how the business does what it does Context – the glue linking all other [...]

social-communications

Communicating in a socially connected world

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  Communicating with someone prior to the digital revolution required a great deal more cryptic information about them than just their name. To find someone somewhere, either in your organisation or outside of it you needed to know (a) their phone number, (b) their email address or (c) their physical address. All of which are [...]

cloud computing

To Cloud or not – for your Social Business project?

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To Cloud or not. I recall attempting to persuade businesses that remotely hosted business applications might make good sense – back in 2001, but at that point in time my views were largely laughed at and thought of as complete heresy. Why would anyone or any organisation ever consider moving their valuable data off-site when [...]

Social Business – Introducing it as a new concept

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  New to Social Business? What method(s) have you chosen to create and sustain use of the new social business platform? Have you made a conscious decision to structure the rollout  and potential takeup and mandate its use? Or have you just installed the platform software (in-house or via a Cloud based solution)? Or have [...]

Social Business – Best Practice Challenge

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I have been researching the Internet for examples of best practice and innovation for social business and have found a complete dearth of available information. Along the way I found a  guy who I thought was thought provoking, genuinely honest and at the same time making comments that were both salient and relevant, in the [...]

Your customer is digital. Use social to engage.

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There is no doubt we are in the digital age. You only have to look around and see that almost everything we touch is affected by a digital focus. For example, the mobile and/or tablet are channels that we utilise more and more for access to the Internet, social media networking sites, latest news, games, [...]

Implementing a social intranet in a global organisation

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The Ace Group is the 6th largest multiline and casualty insurer with 20,000 employees in 53 countries. Key benefits include: 39% increase in employee connectedness 30% higher employee satisfaction 34% less time to find information and experts Implementing a social intranet in a global organisation from Robin Moore

How do you know if your CEO gets “Social”?

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How do you know if your CEO gets “Social” I attended a workshop last week for a customer. The main theme was the redesign of their website. The CEO attended, along with a few of his senior staff. Whilst the CEO pointed out that a newer, more modern finish was required, the overall objective was [...]

Collaborate to Innovate

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Innovation is the lifeblood of an organisation. To innovate is to stay competitive and to remain at the top of your industry sector. Social business can be a key platform to transform the innovation capability of your organisation. Social business creates a environment that stimulates thought and creation of new ideas. Empower your employees, and [...]