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Social Business Software Training

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So you have made a huge decision to adopt social business.  Fantastic and you’re well on your way to achieving improvements in all areas of your business, or are you? Training! Possibly the most important aspect after your business objectives and goals to achieve. Social business software is technology and the adoption of social business [...]

SocBizUses

Can your Social Business platform be multi-dimensional?

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  A social business platform, incorporating the latest and greatest social business software can be many things to many organisations, but can it be many things to just one organisation? The answer depends on what is deemed important. For example would a social business framework that embodies conversations about business issues be sufficient justification to [...]

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Why a social network is good for knowledge sharing

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Why is sharing knowledge something we all should strive for in the business world? Basically because the sum of many beats the sum of one and as most businesses are built to scale to handle customer queries or opportunities, the faster we can utilise shared knowledge the faster we can help our customers and in [...]

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Digital Strategy and Enterprise Social Networks

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Enterprise social networks (ESN) where do they fit in your  digital strategy? For a start Enterprise social networks wouldn’t exist without being in some way a component of a digital strategy. ESN’s are formed as part of a broader decision to adopt Social Business as a new way of doing work. A social business strategy fits hand [...]

esn-poll

Your Enterprise Social Network and its value proposition

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  Whilst all the seasoned community managers know how to measure the effectiveness of their enterprise social network (ESN), many newbies continue to struggle with the basics of measuring how their ESN delivers value to community members and their organisation at large. The majority of ESN vendors, including Jive Software, Socialcast, SocialText, MangoApps, tibbr, IBM [...]

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Enterprise Social Network – Selling the concept

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  So, you’ve convinced yourself that a social network is needed for your organisation. That’s great and now all you need to do is convince others that you’re not on drugs. Social business is a new way to do work and it has been steadily gaining prominence, not solely as a technology solution, but as [...]

social-communications

Communicating in a socially connected world

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  Communicating with someone prior to the digital revolution required a great deal more cryptic information about them than just their name. To find someone somewhere, either in your organisation or outside of it you needed to know (a) their phone number, (b) their email address or (c) their physical address. All of which are [...]

cloud computing

To Cloud or not – for your Social Business project?

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To Cloud or not. I recall attempting to persuade businesses that remotely hosted business applications might make good sense – back in 2001, but at that point in time my views were largely laughed at and thought of as complete heresy. Why would anyone or any organisation ever consider moving their valuable data off-site when [...]

Employee incentives for Social Business participation

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The position of social business as a business driver is gaining momentum throughout the boardrooms of some of the largest organisations in the world, such as PWC, EMC and IBM. All of these companies now think and act like social businesses and their respective CEO’s drive the adoption and use of social business tools to [...]

So you want to make your business a Social Business?

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Maybe its because of the time of year but I found myself reflecting on this question and in looking at many projections and forecasts for 2013, at SocialEffect we can anticipate this question being asked around the boardrooms of corporations the world over. The first sub question to arise will undoubtedly be “Why”? The answer [...]