SocBizUses

Can your Social Business platform be multi-dimensional?

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  A social business platform, incorporating the latest and greatest social business software can be many things to many organisations, but can it be many things to just one organisation? The answer depends on what is deemed important. For example would a social business framework that embodies conversations about business issues be sufficient justification to [...]

social-communications

Communicating in a socially connected world

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  Communicating with someone prior to the digital revolution required a great deal more cryptic information about them than just their name. To find someone somewhere, either in your organisation or outside of it you needed to know (a) their phone number, (b) their email address or (c) their physical address. All of which are [...]

cloud computing

To Cloud or not – for your Social Business project?

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To Cloud or not. I recall attempting to persuade businesses that remotely hosted business applications might make good sense – back in 2001, but at that point in time my views were largely laughed at and thought of as complete heresy. Why would anyone or any organisation ever consider moving their valuable data off-site when [...]

Social Business – Introducing it as a new concept

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  New to Social Business? What method(s) have you chosen to create and sustain use of the new social business platform? Have you made a conscious decision to structure the rollout  and potential takeup and mandate its use? Or have you just installed the platform software (in-house or via a Cloud based solution)? Or have [...]

How do you know if your CEO gets “Social”?

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How do you know if your CEO gets “Social” I attended a workshop last week for a customer. The main theme was the redesign of their website. The CEO attended, along with a few of his senior staff. Whilst the CEO pointed out that a newer, more modern finish was required, the overall objective was [...]

Social Business – People Process and Platform

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For your social experiment ensure you put the right People, Process and Platform in place. The right people will provide enthusiasm and capability. The right process will mean effort is put where it’s needed and the right platform will enable delivery and ongoing use. People: Social business is first and foremost about people, not technology, [...]

Employee incentives for Social Business participation

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The position of social business as a business driver is gaining momentum throughout the boardrooms of some of the largest organisations in the world, such as PWC, EMC and IBM. All of these companies now think and act like social businesses and their respective CEO’s drive the adoption and use of social business tools to [...]

Is Collaboration the New Competition?

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A blog article on this topic was recently created by Ben Hecht, President and CEO of Living Cities and subsequently critiqued by Dawn O’Neill AM and Kerry Graham. The contention being that collaboration, instead of slowing down the business of implementing social change, could actually speed it up. My respective take on this is from [...]